Our Contact Information
Post Office Box 377
Orwigsburg, PA 17961
Once we receive your order, we typically ship it out within 2-3 business days. If ever we do will not meet this shipping deadline (although it’s the exception not the rule), you will be notified by our customer service department via email to let you know the status of your order and any potential changes.
If you are in a real hurry, please send us an email after placing your order and we'll do our best to give your order special attention.
You can check the status of your order by clicking on the order summary link included with your order confirmation email. After you submit an order, you will receive a confirmation. We recommend you print this out and save it. In addition to listing what you purchased and where to ship your order, it also includes your confirmation number, which we will need in the event you need to contact us. We will also send you an email within minutes of placing your order reconfirming the details. Please keep in mind that the order section is updated once per day excluding weekends and holidays. After your order has been shipped, you will receive another email from us confirming the shipping method and date.
If you think your order is late, please note that:
Credit card authorization and verification must be received prior to processing.
Orders for in-stock merchandise are normally shipped out 2-3 business days after we receive them. Actual receipt time depends on selected ship method. See estimates below.
Delivery occurs Monday through Saturday via the US Postal Service, and Monday – Friday via United Parcel Service. Deliveries are usually not made during national holidays.
If we have a question about your order, we will contact you by email. Likewise, if you have any questions or changes to your order, please feel free to contact us. We reply to all emails within 24 hours.
Shipping Methods and Rates
We currently ship only to U.S./APO/FPO addresses.
Standard delivery - Your entire order ships for $5.95 to any U.S./APO/FPO address. We choose the carrier based upon the most efficient way of delivering your package and ship via USPS or UPS. Under normal circumstances, you should receive your order within 1 week.
Express delivery - We also offer express delivery, for a rate of $25.00 for the first item and $5.00 for additional items, to the continental U.S. Most orders shipped via Express Delivery arrive in 3 business days. Please note that selecting express delivery does not eliminate production time, it only decreases the in transit time.
For an exchange or refund, please return your item(s) to us within 30 days of when you receive them, by the most cost effective carrier (usually this is the US Postal Service), and in original condition (please, no worn, washed, torn retail packaging or used items). Please include a note indicating if you’d prefer an exchange or refund. Exchanges for a different style, size or color not due to a manufacturing defect or an order processing error will incur normal shipping charges when the product is reshipped to you. If you’re requesting a refund not due to a manufacturing defect or order processing error, we will gladly refund you the cost of the merchandise only. Unfortunately, we cannot refund you the cost of the shipping unless there is manufacturing defect or there was a mistake made in processing your order.
We do recommend that you return products to us with tracking. If something happens in transit and the package doesn't get delivered to us, we can't give you a refund.
The address for returns is: Inprint, Post Office Box 377 (USPS), 300 E Cherry St (UPS, FedEX), Orwigsburg, PA 17961 USA
Ordering Methods and Payment Options
We accept Visa, Mastercard, Discover, American Express, personal check, bank draft and paypal funds transfer through paypal. NOTE: You must return to our site after completing your paypal payment in order to complete the order process.